Careers - Join Us Today
Careers - Join Us Today

PrimeiroPay is a leading fintech company in emerging markets with a key focus on Brazil. With offices in Luxembourg, São Paulo and Salzburg, PrimeiroPay is looking constantly for talented people to join our multi-national team to foster our rapid growth.
As of today, PrimeiroPay partners with Top 500 Fortune companies from various verticals including Online Travel, E-Learning and Videogames. Our local payment methods reach millions of end-customers to provide our global merchants with tailored solutions to increase their revenues. Join our exciting journey and help building sustainable payments in emerging markets.

Current Openings

Customer Care Agent (Salzburg and São Paulo)

As a Customer Care Agentyou will be responsible to ensure our merchants inquiries are being addressed in a timely and professional manner.
PrimeiroPay is dedicated to provide outstanding services to our clients and their end-customer. To support PrimeiroPay’s growth we are looking for Customer Care Agents to join our existing team.

YOUR ROLE

  • Hands-on go to person for our merchants and end-consumers
  • Manage, address and resolve issues raised by our merchants or end-customers via our merchant support tool or phone
  • Provide troubleshooting and technical support to merchants
  • Maintain and develop our internal and external help sections

YOUR PROFILE

  • Fluent in English (Portuguese is a strong plus)
  • Solid experience in problem analysis and resolution of software problems.
  • Affinity with internet technologies and knowledge of customer relations technical processes (such as SQL / HTML / Javascript / PHP)
  • Candidate will have strong problem solving capabilities and is able to adapt to new processes and procedures quickly while dealing with many varied technical support requests.
  • 2 years or more in a similar role
  • This person will also be committed, flexible, and have demonstrated an ability to maintain high levels of productivity with minimal supervision.
  • Programming: Abilities to write scripts, PHP of Java code is a plus.
  • Strong written and verbal communication skills.
  • Preference to work in a young entrepreneurial environment

We offer a competitive salary and great career opportunities within a fast growing innovative fintech company. Become part of an international work environment and apply today! You will be hired as a regular employee (CLT in Brazil)

Please send us your CV including earliest start date as well as salary expectations to jobs@primeiropay.com

Product Specialist (Luxembourg)

As Product Specialist, with a strong focus on PSP relations, you will foster PrimeiroPay’s relationships with leading global Payment Service Providers that use PrimeiroPay’s services in Mexico and Brazil. The relation includes organizing, conducting and gathering feedback through on-site visits of local sales offices of these PSPs, training, workshops and online workshops. The local sales team shall be able to advocate PrimeiroPay’s solutions to their clients and prospects ideally in the first two meetings before PrimeiroPay Sales Agents join mutual meetings,.

The position requires a strong communicator being able to meet external stakeholder needs from such PSPs and integrate them into our products (Gateway, Settlement API, Foreign Exchange ….).

PrimeiroPay is currently developing its own gateway with the support of third parties. The Product Specialist will be taking a leading role in shaping PrimeiroPay’s state of the art gateway to make it ready for local needs in Brazil and Mexico and at the same time meet all requirements that global merchants expect from a scalable gateway.

This position requires traveling and attendance of industry events and conferences.

You have

  • Direct experience working in Partnerships with at least one of the following: Payment methods, eCommerce, POS.
  • Clear understanding of the challenges of global e-commerce.
  • Strong focus on user experience optimisation
  • High energy, Dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial track record.
  • Strong analytical skills. Pragmatic.
  • Strong communicator and excellent people skills.
  • At least 3 years work experience in a similar role.
  • Education: Undergraduate degree; MBA a plus.

We offer a competitive salary and great career opportunities within a fast growing innovative fintech company. Become part of an international work environment and apply today!

Please send us your CV including earliest start date as well as salary expectations to jobs@primeiropay.com

Assistant Operations (Salzburg) - Part time

PrimeiroPay has been growing more than 1,000% on a year-to-year basis. To foster our further growth, we are looking for an Assistant Operations in Salzbzurg.

  • You are helping our existing operations team with reconciliation tasks, invoicing, payments.
  • Support to develop internal KPI reports to guide Sales and Account Management in their decisions.
  • Be the first point of contact for our Accounting Team in Salzburg for any inquiries raising from the daily business activities.
  • Close collaboration with our Accounting and Operations team in Salzburg.
  • Manage payments and remittances from and to Salzburg.

YOUR PROFILE

  • 2 years of finance experience in a similar role.
  • Key understanding of business and operational metrics.
  • Ability to work collaboratively and build strong relationships across the organization.
  • Ability to be adaptable and flexible and operate effectively in a relatively fast-paced and growing environment.
  • Experience in high growth start-up preferred.
  • Fluent in English and German is a must, additional languages a plus.
  • Preference to work in a young entrepreneurial environment.

We offer a competitive salary and great career opportunities within a fast growing innovative fintech company. Become part of an international work environment and apply today!

Please send us your CV including earliest start date as well as salary expectations to jobs@primeiropay.com

Marketing Manager (Luxembourg)

As Marketing Manager,  you will foster PrimeiroPay’s existing and build new relationships with leading global merchants that (intend to) use PrimeiroPay’s services in Mexico and Brazil.
You will help our Sales Team to attend conferences, prepare materials, sales presentations. PrimeiroPay has been presenting its solution on various events – you will be the central point of contact to organize and manage such speaking engagements.
Our digital presence through our website, linkedIn and other networks is key to prospect new clients. You will be managing, developing and maintaining these medias.

Profile

·       Degree in Public Relations and in Advertisement;

·       MBA or Specialization in Marketing;

·       5 years or more of experience with marketing,

·       Previous experience with Brazilian market;

·       Dynamic, creative and proactive.

 

Previous experiences

·       With development of Exhibitions and fair´s stands;

·       Budget´s management;

·       Market Anaylsis.

 

Skills

·       MS-Office applications (PowerPoint, Word, Excel);

·       English; Portuguese and Spanish;

·       Knowledge of Inbound and Content Marketing concepts and tools;